Tiger Moon Media LLC
Service and equipment support
Choose the support before the shot
Start with the shooting surface and working height. Read the item’s nominal height range, footprint and payload. A tripod and a phone holder are separate items unless the item description explicitly includes both. A 1/4-20 connection alone does not prove a complete safe setup.
Ask a useful question
Send the support and holder SKU, phone width with its case, case depth, surface type and desired height. For an overhead setup, explain reach and mounting position. Avoid sending photographs of people or confidential documents. We can discuss listed information but do not promise independent engineering certification or universal compatibility.
Recorded enquiries
The contact form records an enquiry privately and shows a reference. It does not send an automatic email or make a service booking. Keep your reference and use [email protected] or +1 (303) 457-8331 for follow-up. No response deadline, on-site service, repair center or extended warranty is implied.
After confirmation
Check the actual item instructions and inspect joints and locks before use. Stop if a component is damaged or unstable. Keep equipment away from edges and never leave a phone suspended unattended. Contact us promptly if the confirmed item differs from what was supplied; statutory remedies are separate from setup guidance.